Privacy Policy
Your Privacy Matters to Us
ORM Expert (OPC) Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and integrity of personal data entrusted to us. This Privacy Policy outlines how we collect, process, store, and safeguard personal information in connection with our website and services.
By accessing our website or engaging our services, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Company or brand details
- Information submitted through forms, emails, or consultations
Technical and Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
Purpose of Data Processing
We process personal data for legitimate business purposes, including:
- Delivering Online Reputation Management services
- Responding to inquiries and client communication
- Preparing proposals and reports
- Improving website performance and user experience
- Ensuring security and fraud prevention
Legal Basis for Processing (GDPR)
We process personal data based on:
- User consent
- Contractual necessity
- Legitimate business interests
- Legal obligations
Data Retention
We retain personal data only for as long as necessary to:
- Deliver services effectively
- Fulfill business and legal requirements
- Maintain internal records
Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure. While we take reasonable precautions, no system is completely secure.
Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze performance. Users may disable cookies via browser settings; however, some features may not function properly.
Third-Party Services
We may use trusted third-party providers (analytics, communication, hosting). These providers are obligated to maintain confidentiality and process data only as required.
International Data Transfers
Your data may be transferred and processed outside your country. We ensure appropriate safeguards are applied in accordance with applicable data protection laws.
Data Sharing
We do not sell or rent personal data. Data may be shared only:
- With your consent
- For service delivery
- When required by law
Your Rights
You may have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict or object to processing
- Request data portability
California Privacy Rights (CCPA)
California residents have the right to:
- Request disclosure of personal data
- Request deletion of personal data
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Continued use of the website constitutes acceptance of updated terms.
Contact Information
ORM Expert (OPC) Private Limited
Email: contact@ormexpert.in