Legal Terms and Conditions for ORM Expert Users
Acceptance of the Terms
These Terms and Conditions govern the relationship between ORM Expert (the “Company”) and the user (“You” or the “User”). By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree, you may not use the services.
The following document outlines the details of how this arrangement works.
Competitors of ORM Expert are not permitted to access or use our services unless explicitly approved in writing by the Company’s management.
1. Services
1.1 Services Offered by ORM Expert
ORM Expert offers services focused on managing and improving the online reputation of individuals, businesses, or entities. These services include, but are not limited to:
– Monitoring online content
– Providing strategic advice
– Implementing reputation management strategies
– Managing online reviews and feedback
Our services evolve to provide the best possible experience to our clients.
1.2 Third-Party Platforms
To effectively deliver our services, we may use third-party platforms, tools, or resources. By agreeing to these Terms, you also agree to abide by any additional terms and conditions required by these third-party platforms. ORM Expert is not liable for any issues arising from third-party platforms beyond our control.
2. User Obligations
2.1 Accuracy of Information
You agree to provide accurate, complete, and up-to-date information required for the provision of our services. This includes website details, social media accounts, and other online assets that require reputation management.
2.2 Confidentiality of Credentials
You are responsible for maintaining the confidentiality of your account credentials and are liable for any activities conducted under your account. You also agree to keep any proprietary or confidential information about the Company private, both during and after the agreement period, as stipulated by any confidentiality agreements signed.
2.3 Authorization and Access
By using our services, you grant ORM Expert the authority to act on your behalf in managing your online reputation. This includes, but is not limited to, accessing and modifying online profiles, responding to reviews, and interacting with third-party platforms. You provide all necessary permissions for ORM Expert to perform these tasks.
3. Fees and Refunds
3.1 Fees and Payment
You agree to pay the Company the agreed-upon fees for the services provided. The terms of payment, including method and schedule, will be outlined in a separate agreement. Failure to comply with the payment terms may result in the suspension or termination of services.
3.2 Refunds
Some services, such as the removal of negative content, come with a refund guarantee, which will be clearly discussed before entering into any agreement. Refunds are evaluated on a case-by-case basis and may be subject to certain conditions.
4. Content on Our Website
4.1 Ownership of Content
All content on our website, including text, graphics, and logos, is the property of ORM Expert and is protected by intellectual property laws. You may not copy, distribute, or use this content without prior written consent.
4.2 Intellectual Property
All intellectual property rights associated with our services, including trademarks, copyrights, and service marks, remain the exclusive property of ORM Expert.
5. Confidentiality
5.1 Company’s Commitment to Confidentiality
ORM Expert agrees to keep all user information confidential and will not disclose any personal information to third parties without your consent, except as required by law or necessary to provide our services.
6. Changes and Liabilities
6.1 Changes to the Terms
ORM Expert reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to you via email or through other appropriate methods. Continued use of the services following notification of changes constitutes your acceptance of those changes.
6.2 Limitation of Liability
ORM Expert shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of business, reputation, or data. While we strive to provide the best possible results, ORM Expert does not guarantee specific outcomes, such as complete removal of negative content.
7. Termination
7.1 Termination by Either Party
Either party may terminate this agreement by providing written notice to the other. Upon termination, you are responsible for settling any outstanding fees for services rendered up until the date of termination. ORM Expert reserves the right to retain any relevant materials or data for a reasonable period post-termination.
8. Consent and Governing Law
8.1 User Consent
By using ORM Expert’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
8.2 Governing Law and Jurisdiction
This agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising under or related to this agreement shall be subject to the exclusive jurisdiction of the courts of India.
By engaging in ORM Expert’s services, you acknowledge that you have read and agree to the Terms and Conditions outlined above. This document supersedes any prior agreements or understandings, whether written or verbal, between the parties.